Warranty Period and Service

• Your BIOSTAR DRAM product is covered by limited Lifetime Warranty Service starting from the original purchase date until one year after the end of the product life cycle*. (Determined by BIOSTAR DRAM)
• Proof of the original purchase date is required for this Warranty Service.
• BIOSTAR may decide to repair or replace new or good products at its sole discretion after reviewing BIOSTAR DRAM products. Under special circumstances, BIOSTAR may decide to replace BIOSTAR products with similar functions or refund or discount the BIOSTAR product based on the current value of the BIOSTAR product when submitted for repair. Arrive. BIOSTAR's decision is unchangeable and binding on you.
• This warranty will not apply under these circumstances:
  1. Malfunctions or damage that is caused by natural disasters, accidents, acts of vandalism, and improper use (products not used in accordance with the product's description, product design, or as a fixture or for testing purposes, such as continuous plugging and unplugging, etc.), improper installation (e.g. on equipment that is not compatible or not in compliance with the product's design, etc.), etc.)
  2. Products that have been damaged due to misuse, neglect, unauthorized disassembly, modifications, or alterations.
  3. Product damage caused by abnormal mechanical or environmental conditions or power problems such as insufficient voltage, excessive and unstable power supplies, or excessive charging of lithium batteries.
  4. Product serial number, barcode or label is inconsistent with the original or not visually identifiable to confirm the authenticity of the product, including having been modified, smeared, removed, damaged, lost.
  5. Products purchased through unauthorized distribution channels, second-hand retailers, or resale products that violate national import and export regulations.
  6. Compatibility issues not related to BIOSTAR products
• BIOSTAR DRAM will inspect the BIOSTAR DRAM product and in its sole discretion repair or replace it with a new or a refurbished product. BIOSTAR DRAM may also provide a functionally equivalent replacement, or refund or credit the current value of the BIOSTAR DRAM product at the time the warranty claim is made. The decision made by BIOSTAR DRAM shall be final and binding upon you.
• The new, refurbished or functionally equivalent product provided by BIOSTAR DRAM under the Warranty Service will be warranted for the remainder of the original warranty period.
  * BIOSTAR DRAM's EOL (End-of-Life) Products

Limitations

• BIOSTAR DRAM shall not be liable for any personal injury or death or any loss or damages to property arising from the BIOSTAR DRAM product being used in a situation which personal injury or death is likely to occur, including but not limited to medical or medical-related equipment, military or military-related equipment, traffic control equipment, aircraft, nuclear energy system, combustion control system, and disaster prevention systems.
• For compatibility or performance improvement purposes, product specifications and/or appearance may occasionally change without notice.

Other Statement

• This warranty service constitutes the entire agreement between you and BIOSTAR DRAM and supersedes all other warranties and representations, whether oral or written BIOSTAR DRAM makes no other warranties, including any warranty of merchantability or fitness for a particular purpose, whether expressly or impliedly.
• All warranties made by BIOSTAR DRAM, whether express or implied are limited to the warranty period set forth below.
• Some states and jurisdictions do not allow the exclusion of implied warranties or the limitation on how long an implied warranty lasts, so the above limitations may not apply to you.
• BIOSTAR DRAM may access the data and information stored in the BIOSTAR DRAM product (the "Client Information") and may be aware of the content thereof during the process of performing this Warranty Service. BIOSTAR DRAM hereby agrees that BIOSTAR DRAM will not disclose any Client Information to any third parties without your prior written consent, except BIOSTAR DRAM's employees who need to access the Client Information for the purpose of providing this Warranty Service to you.

Additional Remarks

• If your BIOSTAR DRAM product fails during the warranty period, you may contact the retailers or distributors authorized by BIOSTAR DRAM for this Warranty Service.
• The failure of your BIOSTAR DRAM product is covered by this Warranty Service under the specified warranty period starting from the original purchase date. Proof of the original purchase date is required for this Warranty Service, such as the BIOSTAR DRAM warranty card, invoice or credit card receipt. If BIOSTAR DRAM still exceptionally decides to adopt this Warranty Service even if the customer fails provide proof of the original purchase date, the warranty period of the BIOSTAR DRAM product in question shall be determined pursuant to the product serial number.
• The warranty card accompanied with the BIOSTAR DRAM product should be filled out in details and stamped by the retailers or distributors. The warranty, quality or authenticity stickers of the BIOSTAR DRAM product should be complete and not damaged and/or altered. Warranty card without full information and retailers' or distributor's stamp, or any damage or alteration to the warranty, quality or authenticity stickers will void this Warranty Service.
• If you are returning an item(s) listed below, please ensure you pack all necessary accessories with the RMA item before shipping it back to us.