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You can easily access our extensive FAQ section, which is designed to swiftly address common queries and promptly resolve any issues you might encounter.

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Fragens

Why my system running very slow when install Windows system by using Western Digital's hard drive?

If you are using WD EARS series hard drive (1TB, 1.5TB, 2TB size), please install WD Align software for it.

Because the new file structure of these WD hard drives are different than normal type, so it might cause delay transfer rate for install OS.
Please contact WD's website for more detail information and driver install process.

http://support.wdc.com/product/downloadsw.asp?sid=122

Why my H55 chipset motherboard USB stop working after remove or insert a USB device in Windows XP?

This problem caused by the Windows XP's bug.

Please update the patch file from Microsoft's website.

More detail information, please refer the following link.

http://support.microsoft.com/kb/817900/en-us

Why my G41 DVI motherboard cannot display from DVI port?

When use PCI-E 16x slot, G41 chipset's DVI and HDMI port will not be able to display properly. This is due to PCI-E 16x slot share the same band width. Only D-Sub port will be able to display.

Why my H55 chipset motherboard will only recognize 3.87GB of memory when insert 4GB memory module?

If user try to insert a PCI-E VGA card + H55 series motherboards + Clarkdale CPU + 4GB Memory module, then Win7 64Bit O.S will only recognize 3.87GB.

This is because Intel define two block area to reserve as EP-UMA (1-64MB) + 0MB-64MB wasted. So system will not be able to recognize full 4GB OS due to chipset limitation.

How to support ESATA Hot Plug for TA870+ motherboard?

To enable ESATA Hot Plug for TA870+ motherboard, please go to BIOS > Chipset > SATA IDE Combined Mode then disable it.
After next boot to OS, system will be able to support it.

How to use keyboard or mouse to power on or resume the motherboard?

If use USB keyboard or mouse, press Delete key in POST screen to go CMOS> Advanced> Power Configuration> USB wakeup From S3/S4 set this function Enabled.
Also need to set JSUBV1 and JUSBV2 to pin 2-3 for motherboard to provide 5V stand-by power to USB devices for resume.

If need to power on motherboard through PS2 keyboard or mouse, press Delete key in POST screen to go CMOS> Advanced> SuperIO Configuration> Keyboard PowerOn / Mouse PowerOn. Set these two functions to Enabled.
Save the CMOS setting and make sure system reboot once to POST screen then use power switch to turn off system power.
It will be able to use keyboard or mouse for power on at S4 or S5 condition.

Note: Turn off PSU power source or unplug the power cord will cause PS2 keyboard or mouse power on function fail. This function will be able to use again after system reboot once.

My Intel P55 series motherboard cannot resume from S3 stand-by mode, is there any help for it?

If you see S3 issue for Intel P55 series motherboard, please refer the following trouble shooting procedures for solution.

(1) Unplug power cord.
(2) Unplug all power cable and CMOS battery.
(3) Refer user manual to clear CMOS by jumper JCMOS1.
(4) Plug all the power cable and CMOS battery back to motherboard.
(5) Boot up system, then enter BIOS CMOS setup to Load Optimized default setting. Set S3 function and press F10 to save CMOS setting.
(6) Re-check S3 function.
(7) If S3 issue persist, please go back to procedure (1) and do the procedure again.

Why my ATI motherboard have problem with Samsung F3/F3EG SATA HDD?

If ATI motherboard southbridge uses SB850, Samsung HDD might need to update firmware for resolve compatible issue.

Please refer Samsung website for detail information and firmware update.

http://www.samsung.com/global/business/hdd/faqView.do?b2b_bbs_msg_id=308

What is Core Performance Boost function in CMOS menu?

When use AMD 6 core (E0 stepping) CPU, CMOS menu will show the Core Performance Boost function for it.
If user wish to let CPU to run with minimum power, enable Core Performance Boost, K8 Cool&Quiet control, and C1E Support in CPU functions.
It will let the CPU core speed run at 800 MHz when system idle. If user want to run the CPU at maximum speed, turn off these three functions will be able to do it.

Q10

Why system will not boot up properly after BIOS update when running in F6 mode?

When system running with F6 unlocKING function, it might cause kernel problem during BIOS update. Please load optimized default setting for CMOS before update new BIOS.